OPEN

O’Reilly’s Ross interviews John Hagel and it’s pure gold: synchronicity, tacit knowledge and real-time social web interactions are the themes for this first of three video excerpts from the conversation.

“John makes the point that the rise of the Social Web feels “a bit like Back to the Future” for people who have a long history with the Internet. In the early days the Internet functioned to link people – scientists, researchers etc. The advent of the World Wide Web saw the Internet functioning more as a publishing platform. Now, with the Social Web, we are back full circle to a network that connects people together. When you connect people to people (as opposed to just brokering information) you are able to surface valuable tacit knowledge that is difficult to express in documents.”